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OnePlus has found itself battling a problematic issue in their smartphones at several occurrences. After finally taking care of the green line issue that was affecting the displays of several OnePlus phones, the company has once again landed in soup due to a new issue. As per a post made on X by OnePlus Club, several “OnePlus 9 and 10 series users have reported that their device's motherboard is getting dead and no support is being provided by OnePlus in this regard.” The X account has also shared screenshots from the OnePlus Community Forum where a few users have shared their experiences after their OnePlus phones' motherboard was dead. The reason behind the issue is not yet known but it is worth noting that the user complaints shared in the X post are from the past two months.
Also read: OnePlus offering free display replacement to these users in India, check details here
₹42000 to repair OnePlus 10 Pro 5G
In a post shared on the OnePlus Community Forum, a user claims that the OnePlus service centre asked for around ₹42000 to repair the OnePlus 10 Pro 5G with a dead motherboard. For context, OnePlus 10 Pro 5G with 8GB of RAM and 128GB of storage is currently available at ₹44,499 on Flipkart. As per the user, he “downloaded the update suggested by my phone then opened hotstar and received OTP for login my phone started a continuous beep and froze. When I tried to restart it, it went dead.”
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OnePlus 9 Pro users also facing this issue
Although most of the posts around the dead motherboard are made by OnePlus 10 Pro users, this problem isn't limited to them. Reportedly, OnePlus 9 Pro users are also facing the similar issue and the company is asking for ₹27000 as repair cost.
Also read: OnePlus Buds Pro 3 launched in India at Rs. 11999: Check specs, features, and more
“It's really concerning that flagship users are facing these issues and they're left with no solution, while OnePlus has given an appreciable solution to the green line issue.” OnePlus Club wrote in the X post.
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